{"id":45918,"date":"2022-02-23T10:26:32","date_gmt":"2022-02-23T10:26:32","guid":{"rendered":"https:\/\/dev.solifi.com\/blog\/crafting-the-ultimate-digital-dealer-experience\/"},"modified":"2024-04-12T08:42:17","modified_gmt":"2024-04-12T07:42:17","slug":"crafting-the-ultimate-digital-dealer-experience","status":"publish","type":"blog","link":"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/","title":{"rendered":"Crafting the ultimate digital dealer experience"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Auto dealers have plenty of options when deciding which lenders they want to partner with. So, how can you craft a digital dealer experience so brilliant that they can\u2019t imagine selecting another lender?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One, the <strong>lender&#8217;s programs<\/strong>. Incentives, flexibility, and the ability to customize are crucial.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Two, <strong>customer service<\/strong>. Everything from onboarding and account management to lender support during credit, funding, and payments is essential to a sustainable business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Three, <strong>process-improving technology<\/strong> \u2013 specifically a digital dealer experience. Enhancing the dealer&#8217;s experience with digital tools makes it easier for them to execute critical business processes and priorities. And who doesn\u2019t want to make high-quality work easier to complete?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let&#8217;s examine how these apply to the loan origination lifecycle.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-equip-your-dealers-with-an-enhanced-digital-portal\">1. Equip your dealers with an enhanced digital portal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most lenders are already providing dealer portals for customer service and information on incentives and programs. You can take this one step further by offering dashboards with analytics to make it easy for dealers to view how many deals they have in flight, how many they&#8217;ve submitted, and how many they&#8217;ve had funded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each deal in progress should display its current status, next steps, and any outstanding requirements. Key financial metrics should also be included \u2013 profit per deal, overall earnings, and how close the dealer is to hitting bonuses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-offer-24-7-flexible-deal-making\">2. Offer 24\/7 flexible deal-making<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once an application is submitted, most lenders can already respond with a decision in seconds. A lender can enhance this process and become more competitive by returning multiple offers for the dealer to choose from.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Options might reduce or eliminate the down payment, maximize the dealer&#8217;s profit, or minimize the monthly payment. This can be improved further by offering additional benefits to preferred dealers. For example, some dealers might be allowed to configure their favorite deal structure options in the dealer portal, giving the flexibility to prioritize earnings per deal or deal volume.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When the dealer receives the offer, they might want to adjust the deal structure further \u2013 but this functionality is often limited on their systems. You can make the dealer&#8217;s life easier by allowing them to restructure the deal to their liking, creating several options to compare side-by-side before making a selection. This feature should be available on the dealer portal, ideally with a mobile-friendly UI that allows dealers to use it anytime, anywhere.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-keep-paperwork-off-the-dealer-s-desk\">3. Keep paperwork off the dealer&#8217;s desk<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Every lender knows that dealers don&#8217;t like chasing stips. Fortunately, this is another area that technology can help with. With an automated decision process, the lender&#8217;s risk model will flag the stipulations that can be cleared with digital verification tools before sending the decision to the dealer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Several digital verification providers, such as <a href=\"https:\/\/www.lexisnexis.co.uk\/\">LexisNexis<\/a>, <a href=\"https:\/\/theworknumber.com\/\">The Work Number<\/a>, and <a href=\"https:\/\/www.home.neustar\/\">Neustar<\/a>, verify borrowers&#8217; identity, income, and residence information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stip collection becomes even more efficient when you can simply send a text message to the borrower, who then uses the linked digital portal to upload photos of their documents. This service bypasses the dealer and makes those documents immediately available to your funding team. There are several providers on the marketplace offering stip collection via texting, including <a href=\"https:\/\/solutionsbytext.com\/\">Solutions by Text<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-achieve-a-same-day-buying-experience-with-technology\">Achieve a same-day buying experience with technology<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Each piece of the digital dealer experience puzzle fits together to help lenders aim for the ultimate goal of same-day deals. The ideal: an application that\u2019s received, decisioned, finalized, verified, signed, and funded on the same day, without any required human action on the lender side.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Get the ball rolling today \u2013 contact your technology team and start crafting the ultimate dealer experience today.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Auto dealers have plenty of options when deciding which lenders they want to partner with. So, how can you craft a digital dealer experience so brilliant that they can\u2019t imagine selecting another lender? One, the lender&#8217;s programs. Incentives, flexibility, and the ability to customize are crucial. Two, customer service. Everything from onboarding and account management [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":35513,"menu_order":0,"template":"","blog_category":[1278],"class_list":["post-45918","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-all"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Crafting the ultimate digital dealer experience | Solifi<\/title>\n<meta name=\"description\" content=\"Learn how you can craft a winning digital experience for your dealers three steps!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Crafting the ultimate digital dealer experience\" \/>\n<meta property=\"og:description\" content=\"Learn how you can craft a winning digital experience for your dealers three steps!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Solifi\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SolifiGlobal\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-12T07:42:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.solifi.com\/wp-content\/uploads\/SOL_Digital-Dealer-Experience-Blog_Header.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"561\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@solifi_global\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/blog\\\/crafting-the-ultimate-digital-dealer-experience\\\/\",\"url\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/blog\\\/crafting-the-ultimate-digital-dealer-experience\\\/\",\"name\":\"Crafting the ultimate digital dealer experience | Solifi\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/blog\\\/crafting-the-ultimate-digital-dealer-experience\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/blog\\\/crafting-the-ultimate-digital-dealer-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.solifi.com\\\/wp-content\\\/uploads\\\/SOL_Digital-Dealer-Experience-Blog_Header.jpg\",\"datePublished\":\"2022-02-23T10:26:32+00:00\",\"dateModified\":\"2024-04-12T07:42:17+00:00\",\"description\":\"Learn how you can craft a winning digital experience for your dealers three steps!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/blog\\\/crafting-the-ultimate-digital-dealer-experience\\\/#breadcrumb\"},\"inLanguage\":\"de-DE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.solifi.com\\\/de\\\/blog\\\/crafting-the-ultimate-digital-dealer-experience\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/blog\\\/crafting-the-ultimate-digital-dealer-experience\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.solifi.com\\\/wp-content\\\/uploads\\\/SOL_Digital-Dealer-Experience-Blog_Header.jpg\",\"contentUrl\":\"https:\\\/\\\/www.solifi.com\\\/wp-content\\\/uploads\\\/SOL_Digital-Dealer-Experience-Blog_Header.jpg\",\"width\":1500,\"height\":561},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/blog\\\/crafting-the-ultimate-digital-dealer-experience\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blog\",\"item\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Crafting the ultimate digital dealer experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/\",\"name\":\"Solifi\",\"description\":\"Technology that unleashes potential\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de-DE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/#organization\",\"name\":\"Solifi\",\"url\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.solifi.com\\\/wp-content\\\/uploads\\\/SolifiLogo-Black-e1671017287446.png\",\"contentUrl\":\"https:\\\/\\\/www.solifi.com\\\/wp-content\\\/uploads\\\/SolifiLogo-Black-e1671017287446.png\",\"width\":655,\"height\":200,\"caption\":\"Solifi\"},\"image\":{\"@id\":\"https:\\\/\\\/www.solifi.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/SolifiGlobal\",\"https:\\\/\\\/x.com\\\/solifi_global\",\"https:\\\/\\\/www.instagram.com\\\/solifi_global\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/solifi-global\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UC0ODbMLjM6KPjUBKhJ0OoTw\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Crafting the ultimate digital dealer experience | Solifi","description":"Learn how you can craft a winning digital experience for your dealers three steps!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/","og_locale":"de_DE","og_type":"article","og_title":"Crafting the ultimate digital dealer experience","og_description":"Learn how you can craft a winning digital experience for your dealers three steps!","og_url":"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/","og_site_name":"Solifi","article_publisher":"https:\/\/www.facebook.com\/SolifiGlobal","article_modified_time":"2024-04-12T07:42:17+00:00","og_image":[{"width":1500,"height":561,"url":"https:\/\/www.solifi.com\/wp-content\/uploads\/SOL_Digital-Dealer-Experience-Blog_Header.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@solifi_global","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"3 Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/","url":"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/","name":"Crafting the ultimate digital dealer experience | Solifi","isPartOf":{"@id":"https:\/\/www.solifi.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/#primaryimage"},"image":{"@id":"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/www.solifi.com\/wp-content\/uploads\/SOL_Digital-Dealer-Experience-Blog_Header.jpg","datePublished":"2022-02-23T10:26:32+00:00","dateModified":"2024-04-12T07:42:17+00:00","description":"Learn how you can craft a winning digital experience for your dealers three steps!","breadcrumb":{"@id":"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/#breadcrumb"},"inLanguage":"de-DE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/"]}]},{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/#primaryimage","url":"https:\/\/www.solifi.com\/wp-content\/uploads\/SOL_Digital-Dealer-Experience-Blog_Header.jpg","contentUrl":"https:\/\/www.solifi.com\/wp-content\/uploads\/SOL_Digital-Dealer-Experience-Blog_Header.jpg","width":1500,"height":561},{"@type":"BreadcrumbList","@id":"https:\/\/www.solifi.com\/de\/blog\/crafting-the-ultimate-digital-dealer-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.solifi.com\/de\/"},{"@type":"ListItem","position":2,"name":"Blog","item":"https:\/\/www.solifi.com\/de\/blog\/"},{"@type":"ListItem","position":3,"name":"Crafting the ultimate digital dealer experience"}]},{"@type":"WebSite","@id":"https:\/\/www.solifi.com\/de\/#website","url":"https:\/\/www.solifi.com\/de\/","name":"Solifi","description":"Technology that unleashes potential","publisher":{"@id":"https:\/\/www.solifi.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.solifi.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de-DE"},{"@type":"Organization","@id":"https:\/\/www.solifi.com\/de\/#organization","name":"Solifi","url":"https:\/\/www.solifi.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/www.solifi.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/www.solifi.com\/wp-content\/uploads\/SolifiLogo-Black-e1671017287446.png","contentUrl":"https:\/\/www.solifi.com\/wp-content\/uploads\/SolifiLogo-Black-e1671017287446.png","width":655,"height":200,"caption":"Solifi"},"image":{"@id":"https:\/\/www.solifi.com\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SolifiGlobal","https:\/\/x.com\/solifi_global","https:\/\/www.instagram.com\/solifi_global\/","https:\/\/www.linkedin.com\/company\/solifi-global\/","https:\/\/www.youtube.com\/channel\/UC0ODbMLjM6KPjUBKhJ0OoTw"]}]}},"_links":{"self":[{"href":"https:\/\/www.solifi.com\/de\/wp-json\/wp\/v2\/blog\/45918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solifi.com\/de\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.solifi.com\/de\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.solifi.com\/de\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":0,"href":"https:\/\/www.solifi.com\/de\/wp-json\/wp\/v2\/blog\/45918\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solifi.com\/de\/wp-json\/wp\/v2\/media\/35513"}],"wp:attachment":[{"href":"https:\/\/www.solifi.com\/de\/wp-json\/wp\/v2\/media?parent=45918"}],"wp:term":[{"taxonomy":"blog_category","embeddable":true,"href":"https:\/\/www.solifi.com\/de\/wp-json\/wp\/v2\/blog_category?post=45918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}