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Customer Success Story

Raiffeisen Leasing – End-to-end asset finance solution

Background

Owned by the Raiffeisen Group, with more than 45,000 clients and over 87,000 contracts, Raiffeisen Leasing is one of Austria’s top three lease finance companies.

Challenge

Raiffeisen traditionally supported its finance operations through a mixture of suppliers for its various packages and interfaces. This led to a confusion of responsibilities, but also difficulties in the service quality provided, including major failures in both systems and accounting.

A confusion of responsibilities, including major failures in systems and accounting

Solution

Following a detailed review, the company appointed Solifi as the sole provider of services and support in conjunction with the in-house IT team. This step created a clear line of responsibility and allowed for more efficient and cost-effective management of resources and budgets.

CALMS (Solifi) supports the continuous operations and future expansion plans of Raiffeisen Leasing. Working in partnership with Solifi, several of Raiffeisen Leasing’s major projects have reached successful completion, including a merge of portfolios and a number of system upgrades.

CALMS (Solifi) supports both continuous operations and future expansion plans.

Results

Solifi’s CALMS platform helps the company to rationalise its operations through the Raiffeisen Banking network across Austria. The company is planning further enhancements and streamlining of its operations in the future.

 

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