Customer Success Story
Lendmark Financial Services selects CALMS Loan Orignation Software (Solifi Originations)
Lendmark Financial Services chose CALMS LOS (Solifi Originations) to form a complete, versatile origination platform.
Background
Lendmark provides personalized services with every interaction
Challenge
Lendmark faced the challenge of undertaking a technology refresh to accommodate the business’ accelerated growth in originating direct consumer loans. Lendmark needed a system that aligned with a thin-client branch strategy leveraging a browser interface. In addition, Lendmark was looking for more robust logging and exception tracking throughout the application process.
Key criteria for any potential partnership included scalability to future expansion and the ability to deliver software releases quickly according to business and regulatory demands.
Lendmark needed a system that aligned with a thin-client branch strategy
Solution
Solifi’s CALMS Loan Origination System (Solifi Originations) provides Lendmark with full-service, SaaS-type hosting, including comprehensive software support, strict Service Level Agreements and disaster recovery. CALMS LOS (Solifi Origination) fits seamlessly alongside Lendmark’s existing loan processing technology providers.
CALMS LOS (Solifi Orignations) fits seamlessly alongside Lendmark’s existing loan processing technology providers.
Results
Solifi’s Loan Origination System is now used by more than 1,500 employees in every Lendmark branch in the US. More than 70% of Lendmark’s credit decisions are now automated, and the partnership continues to deliver product updates and enhancements. Since the implementation of the CALMS system, CALMS has kept pace with the business’ growth from 94 branches to over 350 branches. Lendmark’s CIO, Mark Lawrence, stated of the partnership: “The CALMS (Solifi Originations) platform has afforded us the flexibility and responsiveness we need from an origination platform. From senior management to branch staff, we’re confident that CALMS (Solifi Originations) is a solid solution to support and adapt to our future plans.”S
