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Privacy policy

Solifi Privacy Policy

This policy explains how we use and protect the personal data you give us when using this website.

Effective: June 2024.

This “Privacy Policy” describes how International Decision Systems, Inc. Dba Solifi and its subsidiaries (collectively, “Solifi”, “we”, “us”, or “our”) collect, use, disclose and otherwise process personal data in connection with this Website and any of our other websites or online services.

Data privacy and security are at the heart of how we work at Solifi. We only collect and use personal details where necessary to provide you with the best service and experience, and we do not sell, rent or make your personal data public.

The term “personal data” means any information that identifies, relates to, describes, or is reasonably capable of being associated with or linked to you. It does not include de-identified or anonymous data where such data is not capable of being used to re-identify any individuals.

The information we collect

WE COLLECT TWO MAIN TYPES OF INFORMATION ABOUT YOU: PERSONAL DETAILS YOU GIVE US AND DATA THAT’S AUTOMATICALLY GATHERED.

Solifi collects personal data in the course of communicating with potential or existing customers, providing services or support to customers or end users, operating its website, conducting marketing activities, and receiving service from suppliers and service providers.

Further details of the data we collect are categorized below:

  • Identity Data includes first name, last name, title, affiliation, and/or role at an organization.
  • Contact Data includes business address, delivery address, business email address, and business telephone numbers.
  • Interaction Data includes data collected when you interact with us by phone, email, or in person. This may include your preferences, opinions, feedback, and survey responses.
  • Technical Data includes internet protocol (IP) address, login data, language, access times, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data includes information about how you use our website, products and services.  Usage data may be gathered via web beacons, customized links or similar technologies to determine whether an email has been opened and which links you click on in order to provide you with more focused information, including email communications.
  • Marketing and Communications Data includes your preferences for receiving marketing from us and your communication preferences.
  • Aggregated Data such as statistical or demographic data. Aggregate Data may be derived from your personal data but is not considered personal data in law as it will not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this privacy policy.

How we collect your personal data

WE COLLECT YOUR DATA WHEN YOU INTERACT WITH US AND FROM THE USE OF THIS WEBSITE.

Direct interactions – You may give us your Identity, Contact, Interaction, Marketing, and Communications Data by filling in forms or by corresponding with us by post, phone, email, or otherwise:

  • Requesting information about our products or services
  • Requesting marketing materials and communications
  • Receiving support from us for a Solifi product or service
  • Providing feedback or contacting us
  • Applying for a job at Solifi

Automated technologies or interactions – As you interact with our website, we will automatically collect technical data about your equipment, browsing actions, and patterns, including your IP Address and geographic location, using cookies, server logs, and other similar technologies. We may also receive technical data about you if you visit other websites that use our cookies. Please see the section below titled “Cookies” or Solifi’s Cookie Policy for further details on how we use this technical data.

Third parties or publicly available sources – We may receive personal data about you from the following categories of third parties and public sources:

  • Analytics providers (e.g., Google, Facebook, LinkedIn)
  • Advertising networks (e.g., Google AdWords)
  • Search information providers (e.g., ZoomInfo)
  • Data brokers or aggregators
  • Publicly available sources (e.g., Companies House)

How we use personal data

WE USE YOUR DATA TO GIVE YOU THE BEST POSSIBLE EXPERIENCE OF SOLIFI.

We use personal data to give you the best possible experience with Solifi. More specifically, we process personal data for a variety of legitimate business interests including, but not limited to:

  • Processing applications for employment
  • Understanding how website visitors interact with our website and content
  • Communicating about content and Solifi events that might be relevant to you
  • Requesting feedback and opinions through online surveys
  • Improving our site to provide a better experience when you visit
  • Sending information that you’ve requested

Legal basis for processing

If you reside in the United Kingdom (“UK”), the European Economic Area (“EEA”), or Switzerland, we are required to inform you of the legal basis of our processing of your personal data on our Sites, which are described below:

  • Performance of a contract – Where we need to process your personal data to perform the contract we have entered into with you or in anticipation of entering into a contract with you.
  • Legal Obligation – Where we need to process your personal data to comply with a legal obligation.
  • Consent – Where we have obtained your informed consent.
  • Legitimate Interest – Where processing your personal data is necessary for our legitimate interests (i.e., communicating with you, security or safety. purposes, analytics, etc.) and where your fundamental rights do not override those interests.

We only use your personal data for purposes disclosed to you at the time of collection.  We obtain proper consent where required by applicable law. We will not collect additional categories of personal data or use the personal data collected for materially different, unrelated, or incompatible purposes without first providing notice. We have set out below a description of the ways we plan to use your personal data and which of the legal bases we rely on to do so. Note that we may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data.

Purpose/Activity Type of data Lawful basis for processing when UK/EEA law applies
To manage our relationship with our customers and suppliers (who you may be affiliated with, e.g., an employee), including dealing with concerns or complaints you have raised with us (a) Identity

(b) Contact

(c) Marketing and Communications

(d) Interaction
(a) Necessary to comply with a legal obligation

(b) Necessary for our legitimate interests, to keep our records updated and to study how customers use our products/services and where we have an agreement with an organization that you are affiliated with

(c) Necessary for our legitimate interests; to manage our relationship with our suppliers
To enable us to send you marketing material or for us to contact you to promote our business (a) Identity

(b) Contact

(c) Usage

(d) Interaction
(a) Legitimate interests of promoting our business

(b) Consent
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data) (a) Identity

(b) Contact

(c) Technical

(d) Usage
(a) Necessary for our legitimate interests, for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise

(b) Necessary to comply with a legal obligation
To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences (a) Technical

(b) Usage
Necessary for our legitimate interests, to define types of customers for our products and services, to keep our website updated and relevant, to develop our business, and to inform our marketing strategy

Automated decision-making

You will not be subject to decisions that will significantly impact you based solely on automated decision-making.

Sharing personal data

WE ONLY SHARE YOUR PERSONAL DATA WITH VERY GOOD REASON. WE’LL NEVER SELL OR RENT IT TO ANYONE.

Solifi is responsible for the processing of personal data we receive and subsequently transfer to a third party acting on our behalf. We only share your personal data where there is a necessary business purpose, and we will not sell or rent your personal data. We may share your personal data with the following parties:

  • Within our corporate group of companies that are related by common ownership or control.
  • External third parties such as companies that provide services to us, professional advisers, regulators, official authorities, and law enforcement.

Why we share your information:

We may share your information with third parties:

  • To protect the legal rights, safety, and security of Solifi, its corporate parents, subsidiaries, and users of our services, including to prevent fraud (or for risk management purposes).
  • To comply with or respond to an official request from law enforcement or a government entity, whether or not legally required to do so, including but not limited to subpoenas and legal proceedings.
  • As part of a sale or transfer of our assets, in the event of a merger or business transfer, or in the event that we file for bankruptcy.
  • Where you have provided your consent for the sharing of your personal data.
  • Where the data has been aggregated (i.e., website usage statistics).

Third parties are authorized to use your personal data only as necessary to provide these services to Solifi (or under their own responsibilities in the case of regulators, official authorities, and law enforcement).

International transfers

Some of the parties to which we disclose your personal data are located in countries that may not provide the same level of data protection as the country in which you reside.  We will process and transfer your personal data in accordance with applicable laws and this Privacy Policy regardless of where your personal data is stored or accessed. Our third-party service providers are contractually bound to treat personal data in a manner that is consistent with this Notice and applicable data protection laws.

If you reside in the EEA, Switzerland, or the UK, please note that Solifi is certified to the EU-US and Swiss-US Data Privacy Framework (“DPF”), as well as the UK Extension to the EU-US DPF, which the European Commission has determined to provide adequate level protection concerning the transfer of your Personal Information to the US.

You can find further information about our DPF Certification here.

Cookies

LIKE MOST OTHER WEBSITES, THIS ONE USES COOKIES AND OTHER THIRD-PARTY TRACKING TECHNOLOGIES.

Cookies are small pieces of data that websites store on your computer so that they can recognize you when you visit. Our cookies only help us collect statistical data about you and your browsing activities, improve this website, and give you a better, more personalized experience. They also help us remember the choices you’ve made so that you only have to make them once (e.g., language preferences).

You can limit cookies using your browser settings or via the cookie preferences center in the site’s footer. Please note that turning off certain cookies may affect site functionality.

Please see the Solifi Cookie Policy for further details.

We keep the automatically collected details of how you used this website for four years. At the end of that period, your data is automatically deleted.

Security

WE WILL ALWAYS DO OUR BEST TO KEEP YOUR DATA SAFE.

We take reasonable security measures to protect the information you provide to us against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, the security of data transmitted over the Internet or stored on a server is not guaranteed 100%. 

As a result, while we strive to protect your information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information.

In the event that we suspect that the security of your information may have been compromised, we will endeavor to give you appropriate notice as quickly as possible, including by email, and in accordance with applicable laws.

It is your responsibility to maintain the confidentiality of your password and for any unauthorized access to or use of our services using your password. If you suspect any unauthorized use of your password or account, or if you find any other security breach, please contact us immediately.

Links to other websites

IT’S UP TO YOU TO CHECK THE SECURITY AND POLICIES OF ANY SITES YOU VISIT LINKED FROM THIS ONE.

As a convenience to our visitors, our sites may link to a number of sites, services, and other content that are operated and maintained by third parties. These third parties operate independently from Solifi, and we do not control their privacy practices.

Such links do not constitute an endorsement by Solifi of the content or the persons or entities associated therewith. This privacy policy does not apply to third-party content. We encourage you to review the privacy policies of any third party to whom you provide information.

Sharing your data

WE ONLY SHARE YOUR PERSONAL DATA WITH VERY GOOD REASON. WE’LL NEVER SELL OR RENT IT TO ANYONE.

We may share your information, including personal information:

  • Within our corporate group of companies that are related by common ownership or control; and
  • With external third parties such as companies that provide services to us, professional advisers, regulators, official authorities, and law enforcement.

These companies are authorized to use your personal information only as necessary to provide these services to Solifi (or under their own responsibilities in the case of regulators, official authorities, and law enforcement).

Solifi is responsible for processing personal data we receive and subsequently, transferring to a third party acting as an agent on our behalf.

Solifi has a Standard Contractual Clause between its entities authorizing onward transfers of personal data from the UK and EU, including the onward transfer liability provisions contained in model clauses, as published by the European Commission.

Solifi may also transfer personal data outside of the EEA/UK to countries that have been deemed to provide an adequate level of protection for personal data.

Solifi is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). Solifi may be required to disclose personal information in response to lawful requests by the FTC and other public authorities, including to meet national security and/or law enforcement requirements.

In addition, Solifi may share information as required by law, such as to comply with a subpoena, legal proceedings, or similar legal process, or when Solifi has reason to believe that disclosure is necessary to protect our rights, your safety, and the safety of others, or to investigate fraud.

How long we keep your data

WE ONLY KEEP YOUR DETAILS AS LONG AS WE NEED THEM TO BE ABLE TO GIVE YOU INFORMATION AND SERVICES, IN KEEPING WITH DATA PROTECTION LAWS.

Data collected from using our website

We keep both personal and automatically-collected details of how you used this website for four years. At the end of that period, your data is automatically deleted.

If you’ve applied for a job with us

Solifi collects personal data in the recruitment and hiring process to evaluate candidates and contact you regarding relevant vacancies.

Information we process about candidates

  • Information you have provided to us in your curriculum vitae and cover letter.
  • Information you have provided on our application form, such as name, title, address, telephone number, personal email address, date of birth, gender, employment history, and qualifications.
  • Information collected as part of a credit check, if applicable, during vetting of employment qualifications.
  • Information you provide to us during an interview.

We may also collect, store, and use the following types of personal data, which under EEA, Swiss, and UK data protection laws are considered special categories of data:

  • Information about criminal convictions and offenses.
  • Information about reasonable adjustments you may require due to health issues or disability.

We collect your personal data from the following sources:

  • You, the candidate.
  • Recruitment agencies, credit reference agencies, and background-checking providers with which we work.
  • Your named references.

We may also obtain data from third parties when publicly accessible, such as social media websites and news outlet sources.  However, such data will only be accessed in accordance with applicable laws and, where required, with your consent.

How we use your personal data

We may process your personal data to:

  • Assess your skills, qualifications, and suitability for a role.
  • Carry out background and reference checks, where applicable.
  • Communicate with you about the recruitment process.
  • Keep records related to our hiring processes.
  • Comply with legal or regulatory requirements.

Failure to provide personal data

If you fail to provide information when requested, this may impact our ability to take certain actions. For example, if you fail to provide the information necessary for us to consider your employment application (such as evidence of qualifications or work history), we will not be able to process your application successfully.

Applicant data retention

We retain application data for up to a year – either from our recruitment decision (if you applied for a specific vacancy) or from when you gave us your information as an open application – or as required under applicable law.

If you didn’t get the job for which you applied, we may send you details of other relevant posts during the period that we retain your personal data. At the end of this period, we will delete your personal data.

If you become a Solifi employee, the personal data we gathered about you during the recruitment process will become part of your HR file.

Information for residents of the European Economic Area and United Kingdom

FURTHER REGIONAL INFORMATION FOR UK/EEA DATA SUBJECTS.

Solifi or one of its subsidiary companies is the data controller of personal data gathered via its websites. Solifi (UK) Limited is registered with the UK Information Commissioner’s Office as a data controller under registration number Z7609795.

Your rights and how to contact us

YOUR DATA IS JUST THAT – YOURS – SO YOU HAVE CERTAIN RIGHTS AND OPTIONS.

If you are a resident in the EEA or UK, and Solifi acts as the data controller, you will have certain rights under data protection laws:

  • Access – Provide you with a copy of the personal data we hold about you.
  • Correct – Update or correct inaccuracies in your personal data.
  • Delete – Delete your personal data.
  • Transfer/Data portability – Transfer a machine-readable copy of your personal data to you or a third party of your choice.
  • Restrict – Restrict the processing of your personal data.
  • Object – Object to processing of your personal data where we are relying on legitimate interests as the basis of our processing of your personal data or are processing for purposes of direct marketing.
  • Withdraw consent – Stop us from processing personal data processed on the basis of consent.

If you are a California resident, you have the following rights under the California Consumer Privacy Act with respect to your personal data, subject to certain exceptions and exemptions:

  • Right to know – You may request information about the personal data that we have collected, including categories, sources, purposes, third-party disclosures, and data sold or disclosed to third parties.
  • Access – You may request that we provide you with a copy of the personal data we hold about you.
  • Correct – You may request that we update or correct inaccuracies in your personal data.
  • Delete – You may request that we delete your personal data.
  • Opt-out of sale – You may request that we stop selling or sharing your personal data (“opt-out”), including via a user-enabled global privacy control.
  • Right to limit the use and disclosure of sensitive personal information – You may direct us to only use your sensitive personal information for limited purposes.

How to exercise your rights

You may make a rights request by contacting the Solifi legal department at [email protected]. We may need to request specific information from you to help us confirm your identity or to speed up our response. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.

You can ask to see, correct, or delete your details by contacting our Data Protection Team:

Email: [email protected]

Post: 800 Washington Avenue North, Suite 901, Minneapolis, Minnesota 55401, United States of America

If you reside in the United Kingdom, EEA, or Switzerland and would like to submit a complaint about our use of your personal data or response to your requests regarding your personal data, you may contact us by emailing the address above or submit a complaint to the data protection supervisory authority in your country.

All other inquiries regarding your personal data can be directed to: [email protected].

Marketing communications

You can unsubscribe from marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at: [email protected].

Changes to this policy

THIS POLICY WAS LAST UPDATED AND REVIEWED: JUNE 2024

Solifi may revise or update this privacy policy from time to time to reflect changes to our practices. If we make any material changes, we will provide notice through our website prior to the change taking effect. You should refer to this page for the latest information and the effective date of any changes.

For more information

IF YOU HAVE QUESTIONS OR CONCERNS ABOUT HOW SOLIFI HANDLES YOUR PERSONAL DATA, PLEASE CONTACT US.

Email: [email protected]

Phone: +1 612 851 3400

Post: VP of Legal, International Decision Systems, Inc. Dba Solifi, 800 Washington Avenue North, Suite 901, Minneapolis, Minnesota 55401, United States of America

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